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Data Protection Policy

123bet's Privacy Policy —
Your data is our responsibility

This Privacy Policy clearly explains how we collect, store, and protect the information you share with us at 123bet.

Last Updated: January 2026 Language: Bengali Reading time: ~7 minutes
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Why your information is safe with 123bet Secure?

We do not just make promises — we back your privacy with both technology and policy.

End-to-End Encryption

Every transaction and piece of personal information is protected with SSL 256-bit encryption. No third party can access this data.

Personal Data Control

You can view, update, or request deletion of your stored information at any time — it is entirely in your hands.

Sale of data is strictly prohibited

123bet never sells your personal information to advertisers or third parties. That is our core commitment.

Secure Data Storage

Your data is stored in secure international data centers. Firewalls and monitoring systems are active around the clock to prevent unauthorized server access.

GDPR & international standards

123bet complies with international privacy laws. GDPR and Asia-Pacific data protection standards form the foundation of our policy.

Instant Alert Notifications

If any unusual activity is detected on your account, we immediately send an alert via SMS and email.

Table of Contents
1. Introduction

123betWelcome to -. This Privacy Policy explains how 123bet collects your personal information, how it is used, and how we keep it secure. This policy applies whenever you use the 123bet website or mobile app.

We believe transparency is the foundation of trust. That is why our Privacy Policy Written in plain, simple language so every user can easily understand how their data is being used. Nothing is buried in complex legal jargon.

Important Information

This Privacy Policy is part of 123bet's Terms & Conditions section. By continuing to use the website, you are deemed to have accepted this policy.

For any questions, feel free to reach out to our support team. We're always here to help.

2. What Information We Collect

123bet We only collect information that is necessary to provide our services. We do not gather data beyond what is needed.

Information collected directly from you:

Data Type Purpose Mandatory?
Full Name Account Verification & KYC Yes
Mobile Number Login & OTP Verification Yes
Email address Notifications & Support Yes
Date of Birth Age Verification (18+) Yes
Payment Information Deposits & Withdrawals Yes
ID Document Photo KYC Verification Large withdrawals only

Automatically collected information:

  • Your device type, operating system, and browser information
  • IP address & approximate location
  • Login Timestamps & Session Data
  • Gaming History & Betting Patterns
  • Cookie & Tracking Pixel Data
Payment Card Number

We never store full payment card numbers or CVV codes. All payment information is processed through a PCI-DSS certified payment gateway.

3. How Your Information Is Used

123bet Your data is used only for specific, legitimate purposes. The full list is provided below:

  • Account management: To handle registration, login, password resets, and account security.
  • Payment Processing: To process deposits and complete withdrawals.
  • KYC verification: To verify your age, identity, and payment method.
  • Customer Support: To resolve your questions and complaints.
  • Fraud Prevention: To detect suspicious activity and maintain platform security.
  • Legal Obligations: To meet legal and regulatory requirements.
  • Service Improvement: To improve your experience and develop new features.
  • Promotional Communications: Only to inform you about bonuses and offers, with your consent.

We never use your information for purposes outside this list. If we ever need to use your data for a new purpose, we will ask for your permission first.

4. Sharing Information with Third Parties

123bet Your personal information is never sold. However, limited sharing with trusted partners may be necessary to operate our services.

When your information may be shared:

  • Payment Provider: bKash, Nagad, Rocket — used solely to process transactions.
  • KYC verification agency: With licensed institutions to verify identity.
  • Legal authorities: To comply with lawful requests from courts or government agencies.
  • IT service provider: For server hosting and cybersecurity purposes.
Our commitment

Before sharing any data with third parties, we ensure they uphold the same high privacy standards we do. No information is shared with any unauthorized party.

5. Cookie & Tracking Policy

123bet This website uses cookies — small text files stored in your browser that help improve your experience.

Types of cookies we use:

  • Essential cookies: To maintain your login session and ensure platform security. Disabling these may cause the site to not function properly.
  • Performance Cookies: To analyze page loading speed and overall site performance.
  • Functionality Cookies: To remember your preferences (language, theme).
  • Analytics cookies: To understand which pages are used most — without collecting any personal information.

You can delete or block cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some 123bet features.

6. Data Security Measures

Protecting your information 123bet Using industry-leading technology and processes.

  • SSL/TLS 256-bit encryption: All data transmitted through the website and app is fully encrypted.
  • Two-Factor Authentication (2FA): OTP verification for an extra layer of security.
  • Firewall Protection: Advanced firewall protection to prevent unauthorized server access.
  • Regular Security Audits: Periodic security audits conducted by third-party experts.
  • Staff Training: All our staff are trained in data protection.
  • Incident Response Plan: A process to notify users within 72 hours in the event of a data breach.
Your role

We do everything on our end to ensure maximum security. We also ask that you use a strong password and never share your login details with anyone. Security works both ways.

7. Your Privacy Rights

123betAs a user of -, you have the following rights over your personal information:

  • Right to Access: You can find out at any time what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data after account closure (unless retention is required by law).
  • Right to Restrict Processing: You may request that the use of your data be restricted under certain circumstances.
  • Right to Data Portability: You may request a copy of your data in a machine-readable format.
  • Right to object: You can opt out of marketing communications at any time.

To exercise these rights, contact our support team. Requests are typically processed within 30 days.

8. Data Retention Period

123bet Your data is not kept indefinitely. A specific retention period is defined for each type of information:

  • Account information: For the duration your account is active and up to 5 years after closure.
  • Transaction Records: A minimum of 5 years, as required by financial regulations.
  • KYC documents: Up to 5 years after verification.
  • Support Conversations: 2 years after last contact.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
  • Log Files: Retained for a maximum of 90 days for security purposes.

Once the retention period ends, data is securely and permanently deleted or anonymized.

9. Protection of Minors

123bet Strictly prohibited for users under 18. We never collect data from or provide services to minors under any circumstances.

Age Verification Required

Date of birth is collected at registration. If a user is later found to be a minor, their account will be immediately closed and all associated data deleted.

If you suspect a minor in your household is using 123bet, please contact our support team right away. To learn more about responsible gaming, visit our Responsible Gaming View page.

10. Changes to the Privacy Policy

123bet This privacy policy may be updated from time to time — due to changes in technology, legal requirements, or service improvements.

  • You will be notified by email or on-site notice before any significant changes take effect.
  • The date of any changes will always be displayed at the top of this page.
  • Continued use of the site after changes are made will be considered acceptance of the updated policy.

We recommend checking this page regularly. If you do not agree with the updated policy, you may request account closure.

11. Contact & Support

For any questions, complaints, or requests regarding the Privacy Policy 123betContact -'s data protection team:

  • Email: [email protected]
  • Live Chat: Available 24/7 on the website and app
  • Response Time: Emails are typically answered within 24–48 hours
  • Language: Support available in Bengali and English
For data requests

To request access to, correction of, or deletion of your data, email us with "Data Request" in the subject line. Requests will be completed within 30 days after your identity has been verified.

Privacy FAQ

Answers to the most frequently asked questions about our Privacy Policy.

No, never. 123bet does not sell your personal information to any advertiser or third party. This is a non-negotiable part of our core policy.

Yes, you can request data deletion after closing your account. However, we are legally required to retain transaction records for up to 5 years under financial regulations.

Yes. We do not store full card numbers or CVV details. All payments are processed through PCI-DSS certified gateways and encrypted with 256-bit SSL.

Yes, at any time. Click the "Unsubscribe" link at the bottom of any email or contact support. Note that essential account-related emails cannot be turned off.

Yes. In the event of a data breach, we will notify affected users via email and SMS within 72 hours and take immediate protective measures.

Safe & Trusted 123betJoin - Today

Your data is secure, your privacy is respected — start playing with complete peace of mind.

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