Legal Documents

Terms and Conditions — use of 123bet
What You Need to Know First

Please read these Terms and Conditions carefully before opening an account or using any services on 123bet. They form the basis of the agreement between you and us.

Last Updated: January 2026 Language: Bengali Estimated reading time: ~8 minutes
of the Terms Key Points

Review these key points before reading the full details.

Age Restriction — 18+

123bet is strictly for individuals aged 18 and above. Account registration and gameplay by minors is completely prohibited.

One Person, One Account

Each person may only open one account. If a duplicate account is detected, it will be closed and the balance forfeited.

Bonus Terms

All bonuses and promotions are subject to specific wagering requirements. You must read the relevant terms before claiming any bonus.

Payments & Withdrawals

Identity verification (KYC) must be completed before a withdrawal can be processed. Withdrawals will not be processed without prior verification.

Fraud Policy

123bet operates a zero-tolerance policy against all forms of fraud, system manipulation, and dishonest activity.

Right to Modify Terms

123bet reserves the right to update these Terms and Conditions at any time. Any changes will be announced via a notice on the website.

1. Introduction & Eligibility

123betWelcome to 123bet. These Terms and Conditions form a legally binding agreement between 123bet and its users. By accessing the 123bet website or mobile app, registering an account, playing games, or using any of our services, you are deemed to have accepted and agreed to these Terms and Conditions.

Using 123bet without reading or understanding these Terms and Conditions means no complaints will be entertained afterwards. We strongly encourage you to read each section carefully before proceeding.

Important Notice

These Terms and Conditions apply only to 18 years of age or older applicable to individuals of legal age. If a minor registers using false information, the account will be closed and all deposited funds will be forfeited.

123bet is an online gaming platform operating under an international gaming license. To be eligible to use our services, you must:

  • Must be at least 18 years of age.
  • You must register an account in your own name.
  • You must not be a resident of any country or region where online gaming is completely prohibited.
  • You must register using accurate and truthful information.
2. Account Registration & Management

Opening an account on 123bet is straightforward, but certain mandatory rules must be followed. Providing incorrect information may cause issues with withdrawals or bonuses later on.

Information required at registration:

  • Full legal name (as shown on your National ID card)
  • Active mobile number
  • Active email address
  • Date of birth (for age verification)
  • Preferred Payment Method

Account Security:

Keep your account password and login credentials strictly confidential. Allowing anyone else to access your account is prohibited. If account sharing is detected, the account will be closed immediately. If you suspect any unauthorized access, please contact 123bet Support let us know.

Please Note

Only one account per person is permitted. If multiple accounts are opened from the same device, IP address, or payment method, all associated accounts will be closed.

KYC Verification:

123betTo withdraw amounts above a certain limit on 123bet, you are required to complete KYC (Know Your Customer) verification. This may involve submitting a photo of your National ID card or passport. This process is in place to protect the security of your account.

3. Deposit, Withdrawal & Payment Policy

123betDeposits and withdrawals on 123bet are conveniently available via bKash, Nagad, and Rocket. The following payment rules are mandatory and must be followed by all users.

Deposit Rules:

  • 1Minimum deposit amount is BDT 200.
  • 2Deposits are usually credited to your account instantly. If you experience any issues, please contact support.
  • 3Only payment methods registered in your own name may be used.
  • 4Payments made in a third party's name are not accepted and any such transactions will be voided.

Withdrawal Rules:

  • 1Minimum withdrawal amount is BDT 500.
  • 2Withdrawals are generally processed within 30 minutes to 24 hours.
  • 3Withdrawals of large amounts may be delayed if KYC verification has not been completed.
  • 4Withdrawals will only be processed to the same payment method used for the original deposit.
  • 5123bet reserves the right to suspend withdrawals in cases of suspicious activity.
Anti-Money Laundering Policy

123bet complies with international AML (Anti-Money Laundering) policies. Any suspicious transactions detected will be subject to investigation, and the relevant authorities will be notified if necessary.

4. Bonus & Promotion Terms

123betThe bonus and promotion offers at 123bet are a special benefit for our players. However, each bonus comes with specific terms and conditions that must be met.

General Bonus Rules:

  • Each bonus has its own Wagering Requirement vary. Please visit the Bonus page for full details.
  • Winnings from bets placed with bonus balance are subject to wagering requirements before withdrawal.
  • Multiple bonuses cannot be used simultaneously unless explicitly permitted.
  • A bonus may only be used on the game or games for which it was issued.
  • Bonuses cannot be used after their expiry date.

Welcome Bonus:

New members on their first deposit Welcome Bonus will receive. This bonus is available once only and the wagering requirement is typically 20–30x the deposit plus bonus amount. Any withdrawal made while the bonus is active will result in the bonus and any associated winnings being forfeited.

Cashback & Reload Bonus:

Weekly cashback and reload bonus terms vary. Each offer has its own validity period, maximum amount, and wagering requirements. For more details, Promotions Page View.

Bonus Abuse

Any attempt to abuse the bonus system — such as claiming bonuses through multiple accounts — will result in all related accounts being closed and all balances being forfeited.

5. Betting Rules

123betPlease read these rules carefully before participating in Sports Betting, Live Casino, and other games on 123bet.

  • Once a bet is confirmed, it cannot be cancelled or changed.
  • If a game is interrupted due to a technical issue, 123bet will make the final decision regarding the bet in question.
  • If a match is cancelled in Sports Betting, the bet will be refunded.
  • Odds may change during live betting; the odds at the time of confirmation are considered final.
  • Any winnings obtained by exploiting bugs or glitches in a game or betting system will not be considered valid.

Maximum bet limits vary by game. Separate limits apply for Live Casino, slots, and Sports Betting. For more details, Betting Page View.

6. Prohibited Activities

The following activities 123betThe following are strictly prohibited on 123bet and any violation will result in immediate account termination:

  • Opening an account or conducting transactions using another person's identity.
  • Creating multiple accounts to claim bonuses or take advantage of promotions.
  • Using bots, scripts, or automated software to play games.
  • Participating in collusion or game manipulation.
  • Using the platform for money laundering or illegal transfer of funds.
  • Exploiting system vulnerabilities or bugs to gain an unfair advantage.
  • Abusive or inappropriate behaviour towards customer service staff or other users.
  • Operating an account as a minor using a false age.
7. Privacy & Personal Data

123bet places the highest importance on protecting your personal information. Our full privacy policy Here will receive.

Your registration details, payment data, and gaming history are protected with SSL 256-bit encryption. We never sell your information to third parties. However, we may be required to share data with authorities in compliance with legal obligations.

To update any information on your account, please contact our support team. Certain details — such as your name and date of birth — may require additional verification before changes can be made.

8. Responsible Gaming

123bet believes that gaming is a form of entertainment, not a source of income. We want all our players to stay healthy and safe.

We provide the following benefits for our players:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Temporarily suspend your account for a set period of time.
  • Reality Check: You will receive periodic reminders about your gaming time.
  • Cooling-Off Period: Take a break from 24 hours up to 6 weeks.

If you notice any signs of problem gambling, please reach out to our support team or Responsible Gaming page. Remember — playing within your limits keeps it fun.

9. Account Closure & Termination

In any of the following circumstances 123bet Your account may be temporarily suspended or permanently closed by:

  • Violating any provision of these Terms and Conditions.
  • If registration was completed using false or incomplete information.
  • If there is reason to suspect involvement in fraudulent or illegal activity.
  • If the account has been inactive for an extended period (more than 12 months).
  • By order of a court or relevant authority.

You may also request account closure at any time through our support team. You will be given the opportunity to withdraw any valid balance before the account is closed, unless the closure is due to fraud.

Inactive Account Policy

Accounts inactive for 12 months may be charged an inactivity fee of BDT 100 or 10% of the account balance per month, whichever is lower.

10. Limitation of Liability

123bet 123bet always strives to provide the best service. However, 123bet accepts no liability for the following:

  • Losses resulting from internet disconnection or technical issues.
  • Losses resulting from user negligence or sharing account credentials with others.
  • Delayed transactions due to issues with third-party payment providers.
  • Unexpected server downtime or issues arising during maintenance.
  • Issues caused by force majeure events (natural disasters, war, pandemics, etc.).

For any dispute, 123bet's customer support team will first attempt to reach a resolution. If unresolved, the matter will be referred to the licensing authority for mediation.

11. Policy on Changes to Terms

123bet reserves the right to change, amend, or update these terms and conditions at any time. For any significant changes:

  • A notice will be posted on the website.
  • Notifications may be sent to your registered email address.
  • The date of any changes will be updated at the top of this page.

Continued use of 123bet after any changes have been made indicates your acceptance of the updated terms. We recommend reviewing this page regularly.

12. Contact & Support

If you have any questions or complaints regarding these Terms and Conditions, please contact 123bet Our customer support team is available around the clock to assist you.

  • Email: [email protected]
  • Live Chat: Available 24/7 on the website and app
  • Language: Bengali & English Support

Emails are typically responded to within 24 hours. For urgent matters, please use Live Chat.

General FAQ

Answers to the most frequently asked questions about our Terms and Conditions.

No, creating an account on 123bet is completely free. There are no registration fees or hidden charges. Simply sign up with accurate details and start enjoying our services.

For example, if a bonus of BDT 1,000 carries a 20x wagering requirement, you must place a total of BDT 20,000 in bets using the bonus funds before you can withdraw. Terms differ for each bonus, so please read the promotions page carefully before claiming any offer.

Withdrawals are usually processed within 30 minutes to 24 hours. First-time withdrawals require KYC verification, which may take slightly longer.

If your account has been closed, contact 123bet customer support immediately via live chat or email. If the closure was made in error, your account will be reinstated after verification.

Yes, 123bet has a dedicated mobile app available for both Android and iOS devices. Visit the download page for more details.

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